FAQ

What is Faith First Fastpitch?

Faith First Fastpitch is an American lifestyle apparel brand inspired by faith, family, and the love of fastpitch softball. We create timeless apparel for players, parents, coaches, and fans who believe the game is about more than winning—it’s about character, community, and creating lifelong memories.

What makes Faith First different?

We’re more than a softball apparel company.

Our designs are inspired by backyard games, tournament weekends, family traditions, and the values that bring people together. Every collection is created to celebrate faith, family, and the fastpitch lifestyle.

Where do you ship?

We currently ship throughout the United States.

We’re working to expand international shipping in the future.

How long does shipping take?

Orders are typically processed within 2–5 business days.

Once shipped, most U.S. orders arrive within 3–7 business days.

You’ll receive a tracking number as soon as your order ships.

What size should I order?

Each product includes a detailed size guide to help you find your best fit.

If you’re between sizes, we generally recommend sizing up for a more relaxed, everyday fit.

Do your shirts fit true to size?

Yes.

Our apparel is designed with a comfortable, classic fit that’s perfect for tournament weekends, everyday wear, and family outings.

Can I return or exchange my order?

Absolutely.

We accept returns and exchanges on unworn, unwashed items within 30 days of delivery.

Please visit our Returns page for complete details.

Do you offer team or bulk orders?

Yes!

Whether you’re ordering for a softball team, tournament, church group, or organization, we’d love to help.

Do you create custom team apparel?

At this time, we primarily offer our signature Faith First collections.

Custom team apparel may be available for select bulk orders.

Are your products officially affiliated with any softball organization?

No.

Faith First Fastpitch is an independent lifestyle apparel brand inspired by the fastpitch community.

How can I contact you?

Have a question?

We’re happy to help.

📧 Email: support@faithfirstfastpitch.com

Or visit our Contact page and we’ll get back to you as soon as possible.

Brand Questions

Why the Labrador?

Our Labrador represents loyalty, joy, family, and the spirit of the game.

Just like the families who spend countless weekends at the ballpark, our mascot is a reminder that the best memories are made together.

Why “Faith First”?

We believe the game teaches much more than wins and losses.

Faith First is a reminder to put God first, love your family well, and play every game with humility, integrity, and purpose.

What does “Play With Purpose” mean?

Every practice, every inning, and every season is an opportunity to grow—not only as an athlete, but as a person.

Playing with purpose means competing with heart, honoring your teammates, respecting your opponents, and remembering what matters most.

Join the Family

Be the first to hear about new collections, exclusive releases, and tournament-inspired designs by joining the Faith First Fastpitch community